By Route5

Zendesk × Route5

Streamline customer bug reports into owned commitments.


How it works

Route5 connects Zendesk to invisible capture, owner assignment, and Slack follow-through — without another siloed dashboard.

Streamline customer bug reports into owned commitments.

Zendesk connects to Route5's commitment desk — capture context, assign owners, set due dates, and enforce follow-through without another siloed dashboard.

Workspace admins connect from Settings → Integrations after sign-in. Members inherit the connection for capture relay, Slack DMs, and enforcement timelines.

Route5 keeps humans in the loop: AI proposals land in Capture review before anything publishes to the desk.