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  2. Merge

Add a Route5 integration to your product with Merge

Merge interface showing Route5 items
Merge interface showing Route5 items
Merge interface showing Route5 issues in right panel

Overview

Merge’s platform allows developers to add a Route5 integration to their product much more quickly and cost-effectively than if they were to build the integration themselves. Merge normalizes the data synced from Route5’s API and gives developers a full suite of tools (logs, issue detection, etc.) to manage the integration.

How it works

Merge is a developer tool to embed customer-facing API integrations in your product right out of the box, without the need to configure each integration separately. With Merge’s Unified API, developers access one standardized data model to pull and post Ticketing data.

Merge also provides tools to manage integrations, with a robust dashboard that allows users to control the scope of data being synced through Merge, configure webhooks, troubleshoot and resolve issues such as expired API keys, and more, without the use of engineering resources.

Spare your developers hundreds of hours for each integration they build and maintain—your product team will thank you.

Configure

Information on setting up Merge and configuring your Route5 integration is available via our API documentation—check out the Get Started guide here.

Build your own integration

Create your own integration with Route5’s API and submit it to the directory.

Build your own integration

Create your own integration with Route5’s API and submit it to the directory.